IncaSpin Terms & Conditions | Official Rules

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to register and use our service. We do not permit accounts held by minors under any circumstances. By creating an account, you confirm that you meet this age requirement and that you are legally permitted to gamble in your country of residence. We reserve the right to request proof of age at any time. If we discover that an account holder is underage, that account will be closed immediately and any funds forfeited.

You may register one account only. During registration, you will provide your full name, date of birth, email address, and residential address. You must choose a unique username and secure password. All information must be accurate and truthful. You are responsible for keeping your password confidential and for all activity on your account. We do not permit duplicate accounts, shared accounts, or accounts opened on behalf of another person. Violation of the one-account rule will result in immediate account closure and forfeiture of funds.

We are required by law to verify your identity and address before you can withdraw funds. You may be asked to provide a copy of a valid government-issued ID (passport, driving licence, or national ID card) and proof of address (utility bill, bank statement, or similar document dated within the last three months). We use this information solely for compliance with anti-money laundering (AML) regulations and player protection. Verification typically takes 24-48 hours. Failure to provide required documentation may result in account suspension and withdrawal restrictions.

The minimum deposit is £10 per transaction. Deposit limits vary by payment method; your account settings will show your personal limits. You may adjust deposit limits at any time via your account dashboard. The minimum withdrawal is £10. Maximum withdrawal limits vary by payment method and typically range up to £5,000 per transaction. VIP members at higher tiers may access increased withdrawal limits as part of their tier benefits. All withdrawals are processed within 1-3 working days depending on your chosen payment method. E-wallets (Skrill, Neteller) typically complete within 24-48 hours; bank transfers and card payments may take 1-3 working days.

Our welcome bonus is available up to £450 for new players and is activated automatically upon your first deposit. To convert bonus funds to withdrawable cash, you must meet a wagering requirement of 35 times the bonus amount. For example, a £100 bonus requires £3,500 in total wagering. While a bonus is active, the maximum bet per spin or hand is £5. Bonus funds must be used within 30 days of activation; any unused bonus expires and is forfeited. Certain games (including live casino) may contribute zero or reduced percentage to wagering requirements-check your account for full game weighting. Bonus abuse, including rapid cashouts or pattern betting designed to exploit the bonus, may result in bonus forfeiture and account closure.

Not all games contribute equally to bonus wagering requirements. Slot games typically contribute 100%; table games, video poker, and live casino games may contribute 0%, 25%, or 50% depending on the title. Your account dashboard will display the contribution percentage for each game. We reserve the right to exclude specific games from bonus play or to adjust weighting to prevent bonus abuse. If you place bets on excluded games while a bonus is active, those bets will not count toward the wagering requirement and the bonus may be forfeited. Always check game details before playing with an active bonus.

Our service is not available to residents of Italy or any other country where online gambling is prohibited or restricted by local law. If you are a resident of a restricted country, you are not permitted to register or use our service. We use geolocation and address verification to enforce these restrictions. If we discover that you have registered from a restricted jurisdiction, your account will be closed, and any funds will be returned to your deposit method (minus any applicable fees). We are not liable for account closures due to country restrictions.

All our games are powered by licensed, certified game providers including Microgaming, NetEnt, Play'n GO, Pragmatic Play, Evolution Gaming, Red Tiger, Big Time Gaming, Yggdrasil, Quickspin, and Thunderkick. Every game uses a certified random number generator (RNG) and is regularly tested for fairness. We do not manipulate outcomes, and we do not offer 'rigged' or 'guaranteed win' games. Each spin, hand, or round is independent and random. Payout percentages (RTP) are set by game providers and cannot be changed. We are licensed and regulated by the UK Gambling Commission and operate under their standards for player protection and fair gaming.

An account is considered dormant if there has been no login or activity for 12 consecutive months. We may charge an inactivity fee of up to £5 per month on dormant accounts, deducted from your balance. If your balance reaches zero due to inactivity fees, your account will be closed. You may reactivate a dormant account at any time by logging in and playing or depositing. If you wish to close your account before it becomes dormant, you may do so by contacting our support team. Any remaining balance will be returned to your registered payment method within 1-3 working days.

You may close your account at any time by contacting our support team via live chat or email. Closure is effective immediately, and no further deposits or play will be permitted. Any remaining balance will be returned to your deposit method within 1-3 working days. If you wish to self-exclude due to problem gambling, we offer a self-exclusion tool in your account settings. Self-exclusion periods range from 24 hours to permanent. During self-exclusion, your account will be locked, you will not receive promotional emails, and you cannot re-open your account until the exclusion period ends (or never, if permanent). We also participate in multi-operator self-exclusion schemes and can refer you to support organisations.

You must not use our service to launder money, evade taxes, or conduct any illegal activity. You must not use automated tools, bots, or scripts to play games or claim bonuses. You must not collude with other players or our staff to exploit bonuses or game mechanics. You must not create multiple accounts or use false identity information. You must not engage in harassment, fraud, or any conduct that breaches these terms or applicable law. Violation of these rules will result in immediate account closure, forfeiture of all funds, and potential referral to law enforcement. We reserve the right to refuse service to any player at any time.

We are not liable for any indirect, consequential, or punitive damages arising from your use of our service. Our total liability to you is limited to the amount of your account balance. Gambling carries risk and can lead to problem gambling. If you feel your gambling is becoming harmful, please use our self-exclusion tool, set deposit limits, or contact a support organisation. We provide links to responsible gambling resources and support services. If you have concerns about your gambling behaviour, please reach out to our support team, who can discuss options with you. We take responsible gambling seriously and are committed to protecting vulnerable players.

These Terms & Conditions are governed by the laws of the United Kingdom and the rules of the UK Gambling Commission. Any dispute will be resolved through our internal complaints procedure first. If you remain dissatisfied, you may refer your complaint to the UK Gambling Commission. We may update these terms at any time. Changes will be posted on this page with an updated date. Your continued use of the service after an update constitutes acceptance of the new terms. If you do not agree with any change, you must close your account. For support, contact us via live chat (24/7) or email [email protected]. We are here to help.